Four Issues Must Be Addressed When Implementing a Hosted Contact Center Software Solution Market Wire via Yahoo! Finance
Hosted contact center software solutions can provide many things: lower costs, increased flexibility, and faster deployments to name a few. But like every large technology purchase, there are a few challenges you must face to ensure success.
Four Issues Must Be Addressed When Implementing a Hosted Contact Center Software Solution SYS-CON Media
Hosted contact center software solutions canprovide many things: lower costs, increased flexibility, and fasterdeployments to name a few. But like every large technology purchase, thereare a few challenges you must face to ensure success. In a white paperpublished today by Cincom Systems titled 'The Hosted Model: SimplifyingContact Center and Agent Desktop Solutions'
Applied buys Brooks' software unit EETimes
Applied Materials Inc. Monday (Nov. 6) said that it has agreed to purchase the assets of Brooks Software, a division of Brooks Automation Inc., for $125 million in cash.
VMware Introduces VMware Lab Manager for Streamlining Software Development Processes Across Distributed Enterprises PR Newswire via Yahoo! Finance
VMware, Inc., the global leader in software for industry-standard virtualized desktops and servers, today introduced VMware Lab Manager, which enables enterprise software development organizations to more efficiently utilize software development and test lab assets, accelerate software development cycles and increase the quality of delivered software products.
Featured Trial Software: Test Drive IBM Rational Software Architect Linux Today
Evaluate IBM Rational Application Developer for WebSphere without installing it. Design, develop, analyze, test, and deploy high-quality Web, SOA, Java, J2EE, and portal applications.
ROCm wireless platform passes Microsoft Win CE 6.0 tests Embedded Systems Programming Magazine
Atheros Communications' wireless software for its Radio-on-Chip for Mobile (ROCm) has undergone and passed rigorous, extensive Microsoft tests for use with the latter's just introduced Windows CE 6.0. Both companies have received Wi-Fi Alliance certification for 802.11 devices.
Sony Ericsson takes control of UIQ CommsDesign
LONDON — Sony Ericsson is buying from Symbian Ltd. for an undisclosed sum Swedish mobile software company UIQ Technology AB. Sony Ericsson was already a shareholder of UIQ since it has a stake in Symbian (London, England) along with companies such as Nokia and Samsung.
VMware, VMLogix Court Software Developers eWeek
The vendors' products aim to let development and test teams leverage virtualization to streamline the process.
Japanese Tech Stock Weekly Update SeekingAlpha via Yahoo! Finance
IRG Limited submits: The following is excerpted from IRG's weekly stock report: Internet Oricon, a publishing company of music hit charts, said it has withdrawn from Japan's MC music download market, explaining its decision as a result of iTunes and the iPod outrunning the company.
Seemage Offers ITEDO Trade-Up Program Market Wire via Yahoo! Finance
Seemage, Inc., the company that is revolutionizing technical illustration, manufacturing, service, maintenance and support with its "product information everyware" technology, today announced a competitive trade-up offer for users of ITEDO Software's IsoDraw®, IsoView® and IsoCompose®.

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