Sammons Financial Group Is First Insurer to Implement CSC's Customer Service Software PR Newswire via Yahoo! Finance
Computer Sciences Corporation today announced that Sammons Financial Group is the first life insurance and annuity company to implement CSC's Customer Service Accelerator software. The system will enable Sammons to consolidate back- office insurance administration systems without disrupting business units and customer service processes.
Altico Advisors and Neocase Software Partner to Deliver Comprehensive CRM Solution to the Mid-Market PR Web
Neocase Software, a world leader in customer service software solutions, and Altico Advisors (www.AlticoAdvisors.com) today announced that they have partnered to deliver advanced customer service software to enhance Microsoft Dynamics™ CRM 3.0. Altico is a Certified Microsoft Partner specializing in integrated financial, business, and customer management solutions for New England companies in the
WysDM Software Quadruples Customer Base as Demand for Leading-Edge Data Protection Management Solution Explodes PR Newswire via Yahoo! Finance
WysDM Software, Inc., the leading provider of innovative data protection management solutions, announced today that it has acquired more than 200 customers in the last 18 months -- quadrupling its customer base in just the last year.
PreEmptive Adds Service Targeting Software Tampering ComputerWire via Yahoo!7 News
PreEmptive Solutions, which provides tools for obscuring binary code so it can't be reverse engineered, is now offering a managed service designed to report when software is tampered with or not used in proper manner.
Most companies get 'F' in customer service EARTHtimes.org
BOSTON, Dec. 12 -- Consumers across the United States want great customer service when they phone a company for help, but they don't get it most of the time, a survey said.
ITIL Service Management News ContactCenterWorld.com
Newport Beach, CA - December 12, 2006 - LiveTime Software, a provider of ITIL Service Management, Help Desk and Customer Support Software, today announced that LiveTime Service Manager v4 has achieved PinkVerify™ Service Support Enhanced certification.
LiveTime Service Management Achieves PinkVerify Service Support Enhanced Certification CRM Today
LiveTime Software, provider of ITIL Service Management, Help Desk and Customer Support Software, had announced that LiveTime Service Manager v4 has achieved PinkVerify™ Service Support Enhanced certification.
LiveTime Service Management Achieves PinkVerify Service Support Enhanced Certification Business Wire via Yahoo! Finance
NEWPORT BEACH, Calif.----LiveTime Software, a leading provider of ITIL Service Management, Help Desk and Customer Support software, today announced that LiveTime Service Manager v4 has achieved PinkVerify Service Support Enhanced certification.
Pan-European Virtual Contact Centre Solution For BEA Customer Support ContactCenterWorld.com
The Customer Support Desk of BEA Systems, an enterprise infrastructure software, is able to route in-bound customer calls to personnel right across Europe, a next generation voice service.
PS'Soft Launches Its IT Asset and Service Lifecycle Management Software in North America Business Wire via Yahoo! Finance
SAN MATEO, Calif.----PS'Soft, a global provider of IT Asset and Service Lifecycle Management software to hundreds of large and medium-sized organizations, today announced the launch of its software product line in the North American market.
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