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IP CONTACT CENTER VOIP ADOPTION

Acme Packet Launches New Program to Help Accelerate Service Provider IP Interconnects and VoIP Peering Broadcast Newsroom
BERLIN, BUSINESS WIRE -- Acme Packet(R) (NASDAQ: APKT), the leader in session border control solutions, today announced a new program designed to accelerate the implementation of IP interconnects between service providers for voice over IP (VoIP) and other end-to-end universal IP interactive communication services.
Verizon Business Announces the Availability of Its Full VoIP Portfolio for the International Market Presseportal
Reading, England, November 6 (ots/PRNewswire) - - New Enhancements Include the Availability of Managed IP PBX Service, Extended European Reach, Local Language Interfaces and Ringtones, and Additional Access Methods Verizon Business has
Recommind Announces Integration with Microsoft Office SharePoint Server 2007 CRM Today
Recommind, an enterprise search and categorization company, has announced that its flagship MindServer 4.2 information access platform provides full enterprise search integration with Microsoft Office SharePoint Server 2007. As the established leader in enterprise search for the legal market, Recommind now brings this expertise to the Microsoft SharePoint platform to provide knowledge workers
PR Newswire Summary of Technology Copy, Nov. 2, 2006 SYS-CON Media
Following is a summary of high technology news releases mitted today by PR Newswire. The full text of these releases is available at the PR Newswire for Journalists, http://media.prnewswire.com/.
NetSuite Honors Partners Providing Best Business Solutions SYS-CON Media
NetSuite, Inc., the leader in on-demand business software suites, announced its Best Business Solution Award winners and the recipient of a 2006 Five-Star Solution Provider rating at its annual partner conference being held today at the Argent Hotel in San Francisco. The three recipients of the Best Business Solutions awards were: Epiphany, Inc. (http://www.epiphanyinc.net/) for 'Best Industry
NetSuite Honors Partners Providing Best Business Solutions PR Newswire via Yahoo! Finance
NetSuite, Inc., the leader in on-demand business software suites, announced its Best Business Solution Award winners and the recipient of a 2006 Five-Star Solution Provider rating at its annual partner conference being held today at the Argent Hotel in San Francisco.

VoIP adoption changing how contact centers do business
Check out three steps to IP call center implementation VoIP adoption changing how contact centers do business. By Andrew R. Hickey, News Writer
CRM News: Contact Centers: VoIP Adoption in Contact Centers to Soar
The VoIP Quintum VoIP solutions. The perfect fit for your Enterprise. adoption rate in North American contact centers Latest News about Contact Center will
IP Contact Center Market To Hit $2.3 Billion In 2010
IP Contact Center Channel features the latest news and original bylined articles widespread adoption of IP contact centers by large enterprises is still
IP Contact Center Market To Hit $2.3 Billion In 2010
The North American IP contact center market, worth $360 million in 2005, widespread adoption of IP contact centers by large enterprises is still several
Technology News: VoIP: VoIP Adoption in Contact Centers to Soar
"I've been disappointed with the lackluster performance of VoIP in the contact center," Landoline said. "I thought it would have peaked much earlier."

CRM News: Contact Centers: VoIP Adoption in Contact Centers to Soar
The VoIP Quintum VoIP solutions. The perfect fit for your Enterprise. adoption rate in North American contact centers Latest News about Contact Center will
IP Contact Center Market To Hit $2.3 Billion In 2010
IP Contact Center Channel features the latest news and original bylined articles widespread adoption of IP contact centers by large enterprises is still
IP Contact Center Market To Hit $2.3 Billion In 2010
The North American IP contact center market, worth $360 million in 2005, widespread adoption of IP contact centers by large enterprises is still several
Technology News: VoIP: VoIP Adoption in Contact Centers to Soar
"I've been disappointed with the lackluster performance of VoIP in the contact center," Landoline said. "I thought it would have peaked much earlier."
Genesys Releases IP Contact Center Study
Genesys Releases IP Contact Center Study Previous blog: Alcatel, Lucent In Talks · Greg Galitzine's VoIP Authority Blog Home Page
Planning for the IP call center
VoIP adoption changing how contact centers do business Is there a generic blueprint for an IP-based call center? Call center VoIP adoption increases
VoIP adoption changing how contact centers do business
VoIP is impacting the contact center industry by changing the way call centers do vendor focusing on contact center automation, enterprise IP telephony,
Call Tower
VoIP Quality Over The Internet vs. Corporate IP Network The significant growth in VoIP adoption in the contact center spans centers of all sizes.
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