Contact Center Americas Selects etalk’s VoIP Recording CRM Today
Contact Center Americas, Colombia’s principal contact center outsourcing company, has selected etalk, provider of contact center software and services around the world, to provide VoIP recording, evaluation and eLearning solutions that will enable the company’s aggressive growth plans for the future, including expanding its international customer base.
Contact Center Americas Selects etalk's VoIP Recording SYS-CON Media
Contact Center Americas, Colombia's principal contact center outsourcing company, has selected etalk, a leading provider of contact center software and services around the world, to provide VoIP recording, evaluation and eLearning solutions that will enable the company's aggressive growth plans for the future, including expanding its international customer base.
Acme Packet Launches New Program to Help Accelerate Service Provider IP Interconnects and VoIP Peering Broadcast Newsroom
BERLIN, BUSINESS WIRE -- Acme Packet(R) (NASDAQ: APKT), the leader in session border control solutions, today announced a new program designed to accelerate the implementation of IP interconnects between service providers for voice over IP (VoIP) and other end-to-end universal IP interactive communication services.
Verizon Business' Hosted IP Centrex Solution Earns Top Honors SYS-CON Media
Verizon Business' Hosted IP Centrex solution is the winner of a 2006 INTERNET TELEPHONY Excellence Award. The award, from Technology Marketing Corp.'s INTERNET TELEPHONY magazine, honors IP communications solutions that deliver innovation to customers.
ClientLogic to Open Contact Center in Sudbury, Ontario CRM Today
ClientLogic, a global business process outsourcing provider, has announced that it will be opening a contact center in Sudbury, Ontario, Canada. The new, multi-channel facility will strengthen ClientLogic’s ability to provide outsourced solutions to companies.
Open Source VoIP Takes A Few Steps Forward ChannelWeb
Several vendors, including Fonality, Digium, and Polycom, unveil new VoIP software, gear, and partnerships designed to move open source telephony into the mainstream.
CounterPath's Donovan Jones Highlights Trends in VoIP Industry in Interview with TMCnet Rich Tehrani SYS-CON Media
CounterPath Solutions, Inc. (OTCBB: CTPS), a leading provider of VoIP (Voice over IP) and Video over IP SIP softphones, today announced publication of an interview between CounterPath's President and COO Donovan Jones and Rich Tehrani of TMCnet.
Yahoo and Linksys to Offer VOIP Cordless Phone eWeek
Home-office and small-business users get an Internet-calling boost as Yahoo and Linksys team on a dual-mode cordless phone that can be used to make and receive both Internet-based and traditional calls.
US LEC Corp. to Broadcast Third Quarter 2006 Conference Call Live on the Internet SYS-CON Media
US LEC Corp. , a full-service provider of IP, data and voice solutions to businesses and enterprise organizations throughout the Eastern United States, today announced it will provide an online Web simulcast and rebroadcast of its third quarter 2006 conference call on Tuesday, November 14, 2006 at 10:00 am Eastern time.
Open-Source VoIP Takes A Few Steps Forward ChannelWeb
Several vendors, including Fonality, Digium, and Polycom announced new VoIP software, gear and partnerships designed to move open-source telephony into the mainstream.

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The Authority on VoIP, IP Communications, Call Centers, CRM, and Telecom Premium Contact Center Research Site Launched on TMCnet
IP Contact Center
Choosing a proven IP contact center software solution from an industry leader is a good VoIP Services · Contact Center Research. Other TMCnet Sites
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Spidernet Epe Srl Home Page VoIP Contact Center
Risparmia tempo e denaro con i nuovi ser di VoIP Soluzioni IP Contact Center veramente "unificate" che includono ACD, e-mail response,

Wicom Communications -una soluzione VoIP per i Contact Center e la
Wicom Communications -Una soluzione VoIP per i Contact Center e la Telefonia è una soluzione software all-IP completamente integrata di contact center,
IP Contact Center
Choosing a proven IP contact center software solution from an industry leader is a good VoIP Services · Contact Center Research. Other TMCnet Sites
Spidernet Europe Srl - Home Page - VoIP Contact Center
Risparmia tempo e denaro con i nuovi servizi di VoIP Soluzioni IP Contact Center veramente "unificate" che includono ACD, e-mail response,
ACIDEVOLUTION • IT Services - VoIP - eLearning, Project Management
Area Commerciale. Area Gestionale · Area Call Center Un centralino VoIP (Voice over IP) è un sistema HW/SW in grado di mettere in collegamento
Con il VoIP il telefono diventa uno strumento di comunicazione
Il VoIP consente di implementare soluzioni come l’IP Contact Center vale a dire dei Contact Center virtuali che integrano i sistemi di comunicazione
Microsoft PowerPoint - VoIP.ppt
Il VoIP. CNIPA – 10 marzo 2006. Mario Terranova. Le tecnologie VoIP IP. IP--Contact Center. Contact Center. Ip. Ip--centrex. centrex. Multimedia
Software PBX - VoIP - Centralino Software IP
Software VoIP (Voice Over IP), centralino e gateway: scarica la versione completa! C.R.M., Contact Center Inbound/Outbound, Telemarketing
Sfruttare la tecnologia Voice over IP per aumentare la
Implementazione di un contact center: VoIP o tradizionale? • La scelta dell’infrastruttura tecnologica: il PBX-IP. • Il contact center su IP-PBX