ET-521 25-Channel Cordless Telephone w/Caller ID

(430-1021)                 Troubleshooting            Faxback Doc. # 48214



We do not expect you to have any problems with your telephone, but if you

do, the following suggestions might help.



Problem                             Suggestion



The handset does not work.          Move the handset closer to the base.



                                    Be sure the phone line cord and AC

                                    adapter are correctly and securely

                                    connected.



                                    Be sure the battery pack is connected

                                    and charged.



                                    Fully extend and raise the base's

                                    antenna to a vertical position.



                                    Return the handset to the base for 6

                                    seconds, then try again.



Volume drops or you hear            Someone has picked up another phone on

unusual sounds.                     the same line.  Hang up the other

                                    phone.



Call is noisy.                      Do not place the base near appliances

                                    or large metal objects.



                                    Keep the handset away from

                                    interference sources such as

                                    computers, remote control toys,

                                    wireless alarm systems, wireless

                                    intercoms and room monitors,

                                    fluorescent lights, and electrical

                                    appliances.  If the interference is

                                    severe, turn off the interfering

                                    device.



                                    Press CHANNEL to switch to another

                                    channel.



                                    Hang up and redial the number.



Phone dials more than 7 digits      Store the local area code (see

when dialing a local phone          "Setting the Area Code" in Faxback

number from a Caller ID record.     Doc. # 48211).



The handset's range decreases.      Fully extend and raise the base's

                                    antenna to a vertical position.



                                    Return the handset to the base to

                                    recharge the battery pack.



                                    Be sure the base's antenna is not

                                    touching a metal surface.



Receiver sound flutters or          Be sure the battery pack is charged.

fades.

                                    Fully extend and raise the base's

                                    antenna to a vertical position.



                                    Move the handset closer to the base.



Can receive calls, but cannot       Set T/P correctly for the type of

make calls.                         service you have (see "Setting the

                                    Dialing Mode" in Faxback Doc.

                                    # 48211).



(LB/eb 6/9/98)