House Opens Door To No-software Help Desk ContactCenterWorld.com
A new Help Desk software service has been launched by international supplier House on the Hill - without any software installation required! The firm’s SupportDesk Express solution allows share space in its secure data centre and lease its IT Infrastructure Library (ITIL) -based product.
House Opens Door To No-software Help Desk CRM Today
A new Help Desk software service has been launched by international supplier House on the Hill - without any software installation required!
Numara Software Marks its Anniversary with Record Breaking Revenues Business Wire via Yahoo! Finance
TAMPA, Fla.----Numara Software, Inc., formerly Blue Ocean Software, a leader in service desk management solutions for IT professionals, today reports that it has achieved record high revenue levels during its one-year as an independent company.
ITIL Service Management News ContactCenterWorld.com
Newport Beach, CA - December 12, 2006 - LiveTime Software, a provider of ITIL Service Management, Help Desk and Customer Support Software, today announced that LiveTime Service Manager v4 has achieved PinkVerify™ Service Support Enhanced certification.
LiveTime Service Management Achieves PinkVerify Service Support Enhanced Certification CRM Today
LiveTime Software, provider of ITIL Service Management, Help Desk and Customer Support Software, had announced that LiveTime Service Manager v4 has achieved PinkVerify™ Service Support Enhanced certification.
LiveTime Service Management Achieves PinkVerify Service Support Enhanced Certification Business Wire via Yahoo! Finance
NEWPORT BEACH, Calif.----LiveTime Software, a leading provider of ITIL Service Management, Help Desk and Customer Support software, today announced that LiveTime Service Manager v4 has achieved PinkVerify Service Support Enhanced certification.
Software may make humans manning helpdesks history New Kerala
Sydney, Dec 11: Australian researchers are aiming to create an IT help desk, that may help you in dealing with a computer problem. 'Intelligent' computers will generate their own answers to solve an IT problem rather than human beings being deployed for the same.
Microsoft Windows Vista not a Priority According to Survey CRM Today
Axios Systems, an international IT Service Management (ITSM) software company, announced that Microsoft Windows Vista is not seen as a priority for many IT Directors / CIOs and Help Desk Managers in 2007. According to a survey of 240 IT Directors and Helpdesk Managers of large UK and International organizations only 5% claimed they would seek to deploy Windows Vista in 2007.
KNOVA Named to Software Magazine's 24th Annual Software 500 Market Wire via Yahoo! Finance
KNOVA Software, a leading provider of Intelligent Customer Experience applications, today announced its inclusion on the Software 500, Software Magazine's list of the world's foremost software and services providers, published as an online catalog on www.Softwaremag.com.
HP Discloses Mercury Roadmap CBR via Yahoo! UK & Ireland News
As it promised after closing the acquisition of Mercury Interactive Corp a month ago, Hewlett Packard Co is disclosing its plans for the software business at its European user conference in Vienna this week.

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