Dell Breaks Forecasts But Pleases Customers
Customer service, an area where Dell has been vilified for a host of issues, has been improving according to the company. They have sought to resolve customer issues with the first customer contact, aided by increasing the number of
Dell Update
It's taken a long time, but it looks like Dell is finally taking responsibility for their bad customer service. Check out this update in the Dell Saga
Angry Dell customer has legal papers served
"Our number one priority is to get better at problem resolution," declared a corporate blog Dell launched in July -- during the same week Dori's telephone odyssey began. Dell's blog has conceded many customer service calls took more
My little rant about Dell
I couldn’t contact customer service, because I hadn’t yet been given a customer number or order number, and one or both were required to even get to the customer service email/chat/phone page on the Dell site. I couldn’t contact sales
Interesting Article About The New IBM from Barron’s Magazine
A big customer: the New York City Police Department. IBM argues that packaging software and services can dramatically change the growth and profit potential of its service business. Says Steve Mills, head of IBM's software division: "My
Dell customer service
I had a similar experience today with their customer (alleged) service department. Does Dell hire nothing but minimum wage idiots to save money on support costs, or am I just having a bad run of luck with them? Author of
Dell Desktop Delivery Debate
Dell Computer has absolutely ridius high shipping costs but you If you buy a computer from Dell as a private customer, shipping costs willsurprise you in a bad So I decided to try that, and called the Dell service hotline.
The Ubuntu Install Continues
The solution is to telephone your vendor and ask for a proper CD. My experience with Dell was pleasant. It took less than ten seconds for the customer service representative to offer to send me such a CD for free.
Dell Issue: Resolved
With that law on our side, we went through the chain of command at Dell, calling repeatedly over the period of a month or more and fighting for a full refund, starting with tech support and moving up to customer service managers,
The 10 Best and 10 Worst Companies for Customer Service
Computerworld, discussing Apple's number one ranking says, “The Company’s focus on product innovation and customer service has won it a cadre of famously loyal customers, unlike any other PC vendor. And why are Dell’s scores slipping?

Study: Dell customer rating plunges; Apple leads pack
Survey respondents complained mostly about the quality of Dell's customer service, not its products, Van Amburg said. The ACSI doesn't ask specific
Hanging Up On Dell?
(HPQ ), Dell's biggest competitor, seems intent on distinguishing itself with customer service. Over the past year, HP has launched several initiatives to
Dell Customer Ratings, Reviews and Prices at ResellerRatings
Crappy service like this is no way to keep customers, which is why I will no longer be purchasing from Dell. I am now a very angry FORMER Dell customer.
Want to complain about Dell? Forget it | The Register
Want to complain on Dell's website about its customer service? Too late - the Customer Support Forums, operational until last Friday, have been shut down,
ITworld.com - Study: Dell customer rating plunges, Apple leads pack
US consumers lambasted Dell Inc. for poor customer service in a survey conducted last quarter, sending the world's largest PC vendor into a virtual tie with
BuzzMachine
Here’s a MySpace tale of a Dell customer who’d had it and was contacted by one of the customer-service people now assigned to respond to bloggers,
Pause: Another take on Dell Customer Service
I won't beat a dead horse, but I will publish a comment I received on a previous post about Dell's abysmal customer service--this time it's not another
AQP CUSTOMER SERVICE: IL CLIENTE AL CENTRO DELL’ATTENZIONE
DELL’ATTENZIONE. Sviluppo del progetto. La soluzione “AQP Customer Service” è stata progettata e sviluppata da. Delos nel rispetto delle specifiche di AQP,
Seat con voi - Customer Service
Posso ricevere una lettera liberatoria a dimostrazione dell'avvenuto pagamento? Certamente. Potrai ricevere la lettera liberatoria inviando la richiesta
TechBlog: Dell continues to ratchet back customer service
This is Dell customer service. Sunday, no call and the earliest we expect any resoltuion My recent experiences with Dell customer service were annoying. dell+customer+service: dell customer service number , dell computer customer service number , dell customer service number , dell computer customer service number , dell+customer+service