HOWTO: Record Customer Service Calls
Recently we've gotten a flurry of emails asking how to record customer service calls (Vincent Ferrari says he's receiving a slew, too). You can use Skype along with an audio recording program like Hotrecorder, Audacity or Garageband
Booted from Dave and Buster’s
Of course, I wasn’t going to stand by and just ignore rudeness, sarcasm, and poor customer service. I told the manager that he needed to refund my employee’s card and that he could charge me for the lamp. I said that we have been coming
Customer Service Co-ordinator - Process. 18000.0-21000.0 GBP per
The client is currently looking for a new Customer Service Coordinator based in our Customer Contact Centre in Bedford. Ideal candidates will preferably have a technical qualification, previous experience within a customer service
Customer Service and Autoresponders
Amy Hansen over at All About Autoresponders publishes some tips on offering customer service to your online customers with auto responders. Yes, auto responders are good when a customer sends in an initial email to ask a question.
Customer Service Calls Get Longer & More Complex
I was recently given a study from the Customer Contact Council by one of our clients. Contact centers have successfully moved easy calls to self service; With mature self service adoption, the remaining contacts are more challenging
Making The Most Of Customer Service
The intention is to build repeat business if customers are satisfied with the product and the standards of service they receive, they will return again and again. Inconsistent Customer Care Inconsistent customer care performance can
Reading the Hype Meter for Customer Experience Management
Of course, there are several titles related to CRM software (Microsoft CRM, Goldmine, ACT!, Salesforce.com) as well as generic topics like Branding for Dummies, Customer Service for Dummies and Marketing for Dummies.
Customer Service -
Please contact TM customer service at 800-346-8798 for a remission.)Save. Customer Service Brandon Sun - 1 hour, 54 minutes ago Windstream Corp. said Wednesday plans to cut 180 customer service and engineering positions as the
How do I get Good Customer Service?
This article wanders a little with subject matter, but if you stay with it you will see several very good examples of how Customer Service makes the difference in customer loyalty. As we are bombarded with competitive and bottom line
Got ideas for improving customer service?
This month’s community roundtable meeting is scheduled for November 2 at 4PM PST. We’d like to invite you to join us and give us your thoughts about how to expand customer service. (more…

Customer service representatives
When working in call centers, customer service representatives are likely to be under Customer service representatives working outside of a call center
Cincinnati.Com: Customer Service
Subscribe Now | Customer Service | Place An Ad | Contact Us of this site signifies agreement to terms of service and privacy policy updated 10/05/2005.
CafePress.com : Help Desk : Index
able to find answers in our Help Desk or you are experiencing trouble with our site, fill out the form below to contact our Customer Service Department.
International Customer Service Association
Promotes the development and awareness of the customer service profession through networking, education and research. Activities, publications
Customer Service Training
Customer Service Training, Seminars, Coaching, and free articles to improve repeat business, happiness, and professional image.
The Orange County Register - Customer Service
The Orange County Register - Orange County California's source of local news and information.
customer service

Customer Service Group: Resources for improved customer service
Newsletters, books, and free online resources for improved customer service, call center and help desk operations including tools for enhancing rep training
Customer Service
(It may help the reader to notice the role of customer service in the overall Additional Resources in the Category of Customer Service and Satisfaction
Official Payments Corp.
Our Customer Service Department is here to help you. In order for us to assist you, please have the following information ready when you contact us. customer+service: customer service week , aol customer service , customer service week , aol customer service , customer+service