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CALL CENTER SOFTWARE


FTC Publications Hosts National Model Call at Georgia World Congress Center October 20, 2006 PR Web
FTC Publications will hold a National Model Call at the Georgia World Congress Center in Atlanta to fill national modeling jobs for Visage Cosmetics, a Global 2000 software product, International Modeling Project for United States and United Kingdom, and other upcoming projects. (PRWEB Oct 4, 2006) Trackback URL: http://www.prweb.com/chachingpr.php/TG92ZS1UaGlyLUNyYXMtU3VtbS1JbnNlLVplcm8=
Brasil Center Continues to Expand its Contact Centers with Nortel Solutions SYS-CON Media
Brasil Center, an Embratel Group company, has expanded the capabilities of its contact center services for customers in Rio de Janeiro with Nortel(x) (NYSE/TSX: NT) call center solutions. The software and hardware upgrade will support the company's plans to grow its customer base and ensure quality customer service.
Frost & Sullivan Lauds the Remarkable Growth of Aspect Software in the Asia Pacific Contact Center Applications Market SYS-CON Media
Frost & Sullivan has selected Aspect Software, Inc., the world's largest company solely focused on the contact center, to receive the 2006 Asia Pacific Frost & Sullivan Growth Strategy Leadership Award for its outstanding achievement in the Asia Pacific contact center applications market. The award recognizes Aspect Software for its implementation of unique and innovative strategies to penetrate
Hamot Medical Center Selects Allscripts Electronic Health Record for Pennsylvania Physician Network SYS-CON Media
Allscripts , the leading provider of clinical software, connectivity and information solutions that physicians use to improve healthcare, today announced that Hamot Medical Center has selected the TouchWorks(TM) Electronic Health Record from Allscripts to connect and automate 50 physicians in 16 practices across the Erie region.
The Promise of Call Center 2.0 E-Commerce Times
The goal of the call center in its earliest days -- besides keeping the HR department in a constant frenzy due to the more than 100 percent annual turnover in call centers at the time -- was automation. Early solutions allowed call center managers and supervisors to do things that were formerly done by hand in days of yore.
Frost & Sullivan Lauds the Remarkable Growth of Aspect Software in the Asia Pacific Contact Center Applications Market PR Newswire via Yahoo! Finance
Frost & Sullivan has selected Aspect Software, Inc., the world's largest company solely focused on the contact center, to receive the 2006 Asia Pacific Frost & Sullivan Growth Strategy Leadership Award for its outstanding achievement in the Asia Pacific contact center applications market.
Plugging the call center gap CNETAsia
Despite the advent of workforce optimization technologies in recent years, Witness Systems says, many contact centers are still run like they were two decades ago.
BBN Technologies Names Joe Alwan Vice President and General Manager of its Growing AVOKE Call Center Analytics Business Business Wire via Yahoo! Finance
CAMBRIDGE, Mass.----BBN Technologies, an advanced technology solutions firm, today announced that Joe Alwan has joined the company as Vice President and General Manager of BBN's AVOKE Call Center Analytics business.
ACCE/Special Preview: The State of the Call Center Industry BankTech
Our annual overview of key trends the contact center professional needs to follow.
Business Software Needs to Change With the Times E-Commerce Times
I was having a discussion the other day with a client about changes in the software industry. We got to talking about different trends when the subject turned to the current tendency of discussing business software in terms of the size of the company that uses it.

Terakeet Corporation - Speech Recognition Software
Speech recognition application experts specializing in development and deployment of speech recognition systems primarily in call centers.
Siebel CRM Software, Customer Relationship Management, Business
With the acquisition of Siebel's leading CRM solutions, Oracle now offers a complete, complementary, world-class set of customer relationship management
Call Center Software, Predictive Dialer, ACD, IVR from Stratasoft
Predictive Dialer, Call Center Software, predictive dialers, Automatic Dialer, automatic dialers, IP dialer, IP Dialers, VoIP Dialer, VoIP Dialers,
Amcat Unified Blended Call Center CTI Software Solutions: contact
Integrated call centers software, unified communications solution: outbound inbound contact center CRM software, CTI customer contact management software,
TelePlaza Directory, Call Center Software | Services: Contact
Outbound Inbound Call Center Services Software CRM Directory: Customer Service contact center software solutions, outbound telemarketing centers, outsource,


Call Center Software, Predictive Dialer, ACD, IVR from Stratasoft
Predictive Dialer, Call Center Software, predictive dialers, Automatic Dialer, automatic dialers, IP dialer, IP Dialers, VoIP Dialer, VoIP Dialers,
Amcat Unified Blended Call Center CTI Software Solutions: contact
Integrated call centers software, unified communications solution: outbound inbound contact center CRM software, CTI customer contact management software,
TelePlaza Directory, Call Center Software | Services: Contact
Outbound Inbound Call Center Services Software CRM Directory: Customer Service contact center software solutions, outbound telemarketing centers, outsource,
Genesys - Contact/Call Center Software
Enterprise Interaction Management software. Features open, scalable framework and integrated applications that enable call and contact center solutions for
VoIP News, CRM News, Voice over IP, Call Centers, Internet Telephony
VoIP News, Voice over IP, VoIP forums, crm, call center news, telecom, CDC Software Estimates Record Hi… • Alwan Joins Call Center Vendor …
Virtual Call Center | Hosted Call Center | Call Center Software
Siebel CRM Call Center On Demand enables companies to provide world-class support via voice, voicemail, e-mail, chat and the Internet without having to
Predictive Dialer Software, Call Center Software Solutions, & CRM
CRM Solutions improve customer relationships by automating & managing call center calls using Telescript. Predictive dialer and telemarketing software
Call Center Software White Papers, Call Center Software Webcasts
Call Center Software White Papers, Call Center Software Webcasts, Call Center Software Product Information and Call Center Software IT Downloads from Top IT


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