SOFTWARE HELP DESK DIRECTORY:

LiveTime Service Management Achieves PinkVerify Service Support Enhanced Certification CRM Today
LiveTime Software, provider of ITIL Service Management, Help Desk and Customer Support Software, had announced that LiveTime Service Manager v4 has achieved PinkVerify™ Service Support Enhanced certification.
LiveTime Service Management Achieves PinkVerify Service Support Enhanced Certification Business Wire via Yahoo! Finance
NEWPORT BEACH, Calif.----LiveTime Software, a leading provider of ITIL Service Management, Help Desk and Customer Support software, today announced that LiveTime Service Manager v4 has achieved PinkVerify Service Support Enhanced certification.
GWT is 100% Open Source! Linux World
There will be a dedicated session at the upcoming AJAXWorld Conference & Expo on 'Google Web Toolkit' presented by Adam Sah. Sah is the architect of Google Gadgets and the Gadget Content Directory. Prior to Google, he was a founding engineer at several startups, among them Inktomi and Sensage, where he is a member of the board. He holds several patents in databases and Web systems.
Infra Corporation Announces Next Wave of Connectors for ITIL infraEnterprise CRM Today
International IT Service Management Software developer, Infra Corporation, has announced the latest series of plug-in inventory management connectors for its web-centric ITIL application, infraEnterprise.
Latest Online Buzz 9 News Denver
Our latest Online Buzz looks at the wide divide between teens and grownups when it comes to IM'ing, and a site to share your worst prom photos and other growing-up angst.
Working Together Made Easy Fast Company Magazine
"If employees have to click more than three times to get to information, they give up ." - Steve Bridges , IT manager, La Agencia de Orci
LiveTime Service Management Achieves PinkVerify Service Support Enhanced Certification PR Web
PinkVerify Service Support Enhanced certification acknowledges LiveTime's support for five ITIL processes: configuration, incident, problem, change and service level management. (PRWeb Dec 12, 2006) Post Comment:Trackback URL: http://www.prweb.com/pingpr.php/U3F1YS1UaGlyLVpldGEtTWFnbi1NYWduLVplcm8=
Group Chat Evolving Into E-Mail 2.0 TechWeb via Yahoo! News
More than just a substitute for e-mail, group chat is a productivity booster that's becoming a must-have app in the enterprise. Here's what to consider as you assess how to integrate the technology into your infrastructure.
Software keeps users, IT staff informed of changes. ThomasNet
ChangeGear Change Management v2.0 is available with ChangeGear(TM) Communicator, which lets IT organizations create and publish communications that automatically notify user communities and partners to changes in critical technology. Communications platform offers message routing/approval, multi-level and targeted recipient capability, as well as scheduling for automatic message delivery via
Fortifying Identity Products Enterprise IT Planet
CA and HP upgrade their identity management software suites, offering new integration and support components.
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