SOFTWARE CALL CENTER

AltiGen Awarded 'Best Call Center Platform Provider' by the E-Commerce Association of China PR Newswire via Yahoo! Finance
AltiGen Communications, Inc. a pioneering manufacturer of VoIP business phone systems and call center solutions is pleased to announce that it has received the "Best Call Center Platform Provider" award by the Call Center and CRM committee of the E-Commerce Association of China.
Software firm expansion brings more jobs Yakima Herald-Republic
ELLENSBURG -- A Cle Elum-based software company expects to hire 38 new employees over three years as part of its expansion plans. Comtronic Systems, a developer of call-center software, is working with the Economic Development Group of Kittitas County and the Ellensburg Business Development Authority to build a 15,000-square-foot building at the Kittitas County Airport Business Park in Ellensburg.
Collection Firm Overhauls Contact Center Technology to Improve Client Services and Reduce Costs Business Wire via Yahoo! Finance
INDIANAPOLIS & AUSTIN, Texas----Gila Corp., one of the nation's largest providers of revenue recovery products and services, has replaced its Nortel system with contact center automation software from Interactive Intelligence Inc. .
Quantum3D Signs Cooperative Research and Development Agreement With Naval Air Warfare Center Training Systems Division Market Wire via Yahoo! Finance
Quantum3D®, Inc., a leading provider of Commercial-Off-The-Shelf, open-architecture, realtime visual computing products and solutions, announced today that it has entered into an agreement with the Naval Air Warfare Center Training Systems Division (NAWC-TSD) to collaborate on visual simulation and image generation systems and software tools for military and commercial research, development, and
Marathon Technologies to Showcase Virtualized High Availability Solutions at Gartner's 25th Annual Data Center Business Wire via Yahoo! Finance
LITTLETON, Mass.----Marathon Technologies Corporation, the leading provider of high availability software for Microsoft® Windows® environments, today announced that it will be exhibiting at Gartner's 25th Annual Data Center Conference taking place November 28 - December 1, 2006 in Las Vegas, Nevada.
Forlink Signs Contract to Support International Trade between China and ASEAN Association of Southeast Asian Nations CRM Today
Forlink Software Corp. Inc., has announced that it has signed a contract with Guangxi CAEXPO International Trade & Logistics Co., Ltd. to build an "Electronic Trade and Logistics Information Platform and Call Center" to support international trade between China and ASEAN (Association of Southeast Asian Nations).
Forlink Signs Contract to Support International Trade between China and ASEAN Association of Southeast Asian Nations Business Wire via Yahoo! Finance
BEIJING----Forlink Software Corp. Inc. today announced that it has signed a contract with Guangxi CAEXPO International Trade & Logistics Co., Ltd. to build an "Electronic Trade and Logistics Information Platform and Call Center" to support international trade between China and ASEAN .
Woolworths Expands Multi-Channel Commerce Offering with ATG CRM Today
ATG, the top-ranked eCommerce platform vendor, has announced that Woolworths, one of the UK ’ s biggest retailers, is deploying additional ATG software to power its online storefront and call center operations.
Click-to-Call Programs for eBay Sellers AuctionBytes
Since eBay's acquisition of Internet telephony company Skype last Fall, "click-to-call" and "pay-per-call advertising" have become widely-used buzzwords.
Column: Call centers, muddled managers AP via Yahoo! News
OFFICE SHOPPING: Even as web gifting becomes more popular, most workers won't shop online while at the office, according to a survey from Spherion Corp.

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