CUSTOMER RELATIONSHIP MANAGEMENT

DirectNET Turns to Green Beacon Solutions to Deliver Enhanced Customer Service with Customized CRM Solution Business Wire via Yahoo! Finance
WATERTOWN, Mass.----Green Beacon Solutions, a leading provider of strategy, consulting and implementation services for Customer Relationship Management , Enterprise Resource Planning , and Marketing Automation technologies, today announced the successful launch of a customized CRM solution for DirectNET, dramatically enhancing the company's customer service offering and improving internal
Oracle Unveils PeopleSoft Enterprise Supply Chain Management 9.0 and Supplier Relationship Management 9.0 UMTS-Report
Phoenix 14-NOV-2006 10:06 AM Continuing its commitment to support and enhance PeopleSoft Applications under the 'Applications Unlimited' program, Oracle today announced the availability of Oracle's PeopleSoft Enterprise Supply Chain Management 9.0 and PeopleSoft Enterprise Supplier Relationship Management 9.0. The latest release extends the value of PeopleSoft Applications with significant
Salesforce.com Unveils Integration Tools For Back-Office Systems TechWeb via Yahoo! News
Salesforce.com introduced tools to integrate its customer relationship management service with enterprise resource planning systems, Oracle 11i, and technology from 25 partners.
XSell Customer Service Marketing Platform Receives the ACCE Best of Show Award for Innovative Technology CRM Today
XSell(R) LLC, a provider of comprehensive customer retention and cross-sell solutions, received the International Customer Management Institute's (ICMI's) 2006 Annual Call Center Exhibition (ACCE) Best of Show award.
Salesforce.com Introduces New Integration Tools E-Commerce Times
Salesforce.com on Monday introduced ApexConnect, a new family of integration tools that connect its on-demand customer relationship management solution with back-office systems. Features include an on-demand outbound messaging application program interface; the ability to integrate Salesforce with Oracle 11i; and a new category for integration partners on the AppExchange.
Salesforce unveils integration tools Computer Weekly
Customer relationship management firm Salesforce.com has announced new integration tools to connect its on-demand services with back-office systems.
dbaDIRECT Continues 4-Year Streak of High Customer Satisfaction Marks Business Wire via Yahoo! Finance
CINCINNATI----For the fourth consecutive year, dbaDIRECT, a leader in Data Infrastructure Management services, has achieved an average customer satisfaction rating of more than "4" on a 5-point scale.
West Dunbartonshire Council to Deploy Contact Centre CRM Software CRM Today
West Dunbartonshire Council is working with Graham Technology, a provider of customer-oriented business software and services, to provide advanced customer relationship management capabilities for its contact centre.
Salesforce.com Unveils Integration Tools For Back-Office Systems Intelligent Enterprise Magazine
Salesforce.com introduces tools to integrate its customer relationship management service with enterprise resource planning systems, Oracle 11i, and technology from 25 partners.
Dell to Simplify Approach to Systems Management eWeek
The PC maker is expanding its relationship with Altiris and offering a more streamlined approach for IT administrators to manage infrastructure and hardware.

Tesi di Master - Customer Relationship Management: uno strumento
Tesi di Michele Albanese - Customer Relationship Management: uno strumento per creare valore nella relazione col cliente.
The CRM Guru | Community for Business Leaders | Free CRM Starter Kit
CRMGuru helps business leaders succeed with Customer Relationship Management and Customer Experience Management, with thought-leader articles, discussion,
Siebel CRM Software, Customer Relationship Management, Business
With the acquisition of Siebel's leading CRM solutions, Oracle now offers a complete, complementary, world-class set of customer-centric applications.
CRM, customer insight and customer management news and advice from
The leading customer management community for news and features on customer insight, customer management and CRM research. With weekly emails, case studies,
Customer Relationship Management - CRM Resources - Implementation
Customer Relationship Management resources, including articles, columns, and case studies about strategy and technology issues.

CRM, customer insight and customer management news and advice from
The leading customer management community for news and features on customer insight, customer management and CRM research. With weekly emails, case studies,
Customer Relationship Management - CRM Resources - Implementation
Customer Relationship Management resources, including articles, columns, and case studies about strategy and technology issues.
Soluzioni per il CUSTOMER RELATIONSHIP MANAGEMENT
Tel + 39.010.65821 Fax + 39.010.6582898. www.elsag.it. Una Società Finmeccanica. 1718-Elsag-cr. m. Soluzioni per il. CUSTOMER RELATIONSHIP MANAGEMENT
SAP - mySAP CRM: Software for Enabling CRM Without Compromise
mySAP CRM is the only customer relationship management software solution that can reliably enable customer-centric, end-to-end business processes to deliver
Customer relationship management
Customer relationship management: il data mining el'analisi dei dati generano profitti per l'azienda.
CRM - Customer Relationship Management
Il Club CMMC rappresenta le aziende che impiegano applicazioni di front office - Contact Center collegate a database di marketing e sistemi di datamining.
Customer Relationship Management
that there is also a "C" in CRM, or "customer" in customer relationship management. The upcoming Summit will look at customer experience management,
CRM Today: #1 CRM Resource - Customer Relationship Management
#1 CRM portal for Customer Relationship Management and Marketing offering CRM news, events, CRM articles, white papers, analyst gurus, strategy views,