REFUNDS AND RETURNS

We offer a 60 day return policy on all orders. Orders returned within
the 60 day period will be eligible for refund less shipping charges and
a $20.00 restocking fee. You must call 1.855.884.2224 to obtain an
RMA number that must be included with all returned products.

REFUND POLICY:
with the product you have purchased in your order, we will gladly give you a full refund (excluding shipping) if you simply return the unused product and the packaging for the product that you have used postage prepaid by you along with a short letter explaining why you are unsatisfied. Your request for a refund must be received by us within 14 days of the date of the invoice for your first order. We will refund you 100% of the product purchase price (excluding shipping and handling) within 30 days after that using the same method of payment that you used to purchase the product. If for any reason you are not completely satisfied

14 Day Trial Terms
Customers opting into our Special Trial Offer receive their first 30-day supply of Bony Acai Energy Sticks for paying a $7.99(USD) Shipping & Handling fee. If you feel Bony Acai Energy Sticks are not for you, you may cancel within 14 days from day of initial purchase in order to avoid enrollment into our Customer Loyalty Program, which will provide you with unlimited monthly supply each subsequent 30 days from date of enrollment at the rate of $49.95 minus Shipping & Handling fee of $7.99. For first time purchasers during the 14 day trial period, if for any reason you are not completely satisfied with the product you have purchased in your first order, we will gladly give you a full refund (excluding shipping) if you simply return the unused product and the packaging for the product that you have used postage prepaid by you along with a short letter explaining why you are unsatisfied. Your request for a refund must be received by us within 14 days of the date of the invoice for your first order and include an RMA number obtained by calling 1.855.884.2224. Subsequent to the Trial Period, Cancellation requests must be made within twenty-four (24) hours of the thirtieth (30th) day from the day of the last charge to your credit card in order to avoid the next product shipment and charge. Billing charges will appear as Bony Acai USA on your credit card statement. If you wish to cancel your enrollment at any time, simply contact us by phone: 1.855.884.2224.