CALL CENTER SCRIPTING SOFTWARE:

CosmoCom Introduces Fifth Generation of its Call Center Software for Unified Customer Communications Business Wire via Yahoo! Finance
MELVILLE, N.Y.----CosmoCom, the global leader in Unified Customer Communications, today announced Version 5, a major upgrade to CosmoCom's CosmoCall Universe , the leading IP-based contact center software platform.
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Boston Software Systems to Present on Business Office Automation at HFMA Chapter Meeting Market Wire via Yahoo! Finance
Boston Software Systems(TM), the leader in workflow automation technology to the healthcare market, today announced that Product Manager Thom Blackwell will be presenting "Working Smart: Automating in the Business Office" at the Healthcare Financial Management Association Washington/Alaska Chapter Meeting in Tukwila, Wash. on November 30, 2006.
Automated Testing Developer.com
What you really want to do is verify that the software works as expected as soon it's complete. The problem is that you can't just verify the single feature. You must ensure that introduction of that new feature doesn't break anything in the rest of the system.
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