AGENT SCHEDULING SOFTWARE:

The AA Benefits from Call Recording and Training Efficiencies, Saving Time and Money with Witness Systems' eLearning CRM Today
Witness Systems, provider of workforce optimisation software and services, announced today that the AA (The Automobile Association), the UK's largest motoring organisation, has reported significant business gains and efficiencies achieved through the use of its workforce optimisation solutions.
Aspect Software Signs Partnership Agreement with DTSI to Boost Business Growth in the Philippines CRM Today
Aspect Software, Inc., a company solely focused on the contact center, and DTSI, a systems integrator and technology solutions and services provider, announced that they have entered into a strategic partnership to cater to the growing requirements of the Philippines contact centre market.
AlarmPoint Product Integration Now Available for BMC Software CONTROL-M Broadcast Newsroom
PLEASANTON, Calif., BUSINESS WIRE -- AlarmPoint Systems announced today that the AlarmPoint integration module for the BMC CONTROL-M enterprise -wide job scheduling solution is now available for all AlarmPoint(R) products.
Aspect Software Signs Partnership Agreement With DTSI ContactCenterWorld.com
Concerto and Aspect Communications are now one company.
Method and system for generating personal/individual health records FreshPatents.com
A system and method for generating and/or updating a personal/individual health record. Inputs of data to the system may come from diverse sources including, but not limited to, patient questionnaires, insurance company (or
Service enables mixing VoIP and traditional TDM stations. ThomasNet
The inContact/VoIP Service provides PBX functionality while also allowing businesses to implement VoIP technology within small group before committing to corporate-wide deployment. VoIP Service for Agents provides access to core contact handling services suite plus free extension-to-extension dialing between offices. VoIP Service for Business includes features such as voice mail, conference
CombiMatrix Group to Receive $10 Million from Acacia Research Registered Direct Offering Business Wire via Yahoo! Finance
NEWPORT BEACH, Calif.----Acacia Research Corporation announced today that it has obtained commitments to purchase approximately $10 million of its Acacia Research-CombiMatrix common stock and warrants in a registered direct offering.
Witness Systems Unveils Customer Feedback Software Business Wire via Yahoo! Finance
ATLANTA----Witness Systems , a leading global provider of workforce optimization software and services, today announced the addition of customer feedback management capabilities to its market-leading Impact 360 Workforce Optimization solution.
Country Home Products Drives Customer Service and Efficiency with GMT Planet SYS-CON Media
GMT Corp., an industry leader in enterprise workforce and cash optimization solutions, today announced that Country Home Products, home of DR Power, has deployed the GMT Planet suite to manage its customer care center. The outdoor power equipment supplier's implementation replaces a Blue Pumpkin system and provides numerous benefits, such as improved call center agent scheduling, greater
Stottler Henke Launches SimVentive Toolkit for Building ``Serious Games'' Business Wire via Yahoo! Finance
ORLANDO, Fla.----Stottler Henke Associates, Inc. today launched SimVentive, a new "smart software" toolkit that for the first time gives designers of instructional games the means to create training simulations and to define the behavior of characters and objects that populate those simulations, all without programming.

Call Center Agent Scheduling Software, White Papers, Research, Hardware and Services - KnowledgeStorm
keyword: Call Center Agent Scheduling returned the following results. TimeTrade provides appointment scheduling software and hosted solutions to some
Software agent - Wikipedia, the free encyclopedia
are useful (e.g. task execution agents, scheduling agents, resource providers the construction and deployment of Software Agent Technology into a science
Employee Agent Call Scheduling Software for Contact Center Phone Banks
forecasting, planning, and employee scheduling software for the contact center our incoming call center agent scheduling software, which schedules call center
Call Center Scheduling
Call Center Employee Scheduling Software " Agent Scheduling " Remote Agent Scheduling Call Center Scheduling, Call Center Software, Call Center
Questions About Agent Scheduling: A. - Customer Interface
05/01/2002 - HighBeam Research: Preview excerpt of this Customer Interface article. Free trial access to the full text of over 35 million articles from thousands of
Call Center Scheduling Software / Workforce Management
Introducing AgentTime Scheduler Call Center Scheduling Software. Scheduler is the affordable agent scheduling solution designed specifically for
IEX Corporation, Workforce Management and Performance Optimization Software for Call Centers
Workforce management and call routing software for call centers. Features include forecasting, agent scheduling, skills based scheduling, multimedia support, and intelligent routing of calls
Workforce Management Software, Call Center Scheduling Software&Call Management Software
Provider of call center workforce management solutions software, including automatic inbound call distribution, scheduling, and performance management
Scheduling: Software
and maintaining appointment scheduling software applications, businesses of all Multi-agent software uses the artificial intelligence principle of ontology to
Workforce Management Software eases scheduling issues., IEX Corp.
Meet Unique Scheduling Requirements and Boost Agent Empowerment, IEX Corp. web for: "CONTACT CENTER, SCHEDULING, WORKFORCE MANAGEMENT SOFTWARE, AGENT" agent+scheduling+software: agent+scheduling+software