CUSTOMER SERVICE SOFTWARE

Field Service Software eliminates paper-based tracking. ThomasNet
Hosted, on-demand field service solution from myServiceForce.com gives on-the-road service teams real-time access to sales and customer information. Accessed via PDAs and smartphones, data synchronization solution integrates with Windows Mobile v5.0 platform to link to central applications such as QuickBooks® accounting programs, scheduling software, and inventory management. Solution
EMC improves information lifecycle management with new EMC Infoscape software and consulting services AME Info
EMC Corporation, the world leader in information management and storage, today announced new EMC Infoscape™ software and related EMC Information Management Strategy Service that will help organizations in the Middle East to discover, classify and manage unstructured enterprise information.
Amdocs Launches Digital Commerce Solution to Help Service Providers Market and Sell Content to Consumers CRM Today
Amdocs, provider of software and services to enable integrated customer management and the intentional customer experience TM, launched Qpass 6, a digital commerce software solution that enables service providers and media companies to improve how they sell content to their customers, while making it easier for consumers to find and buy content.
Software Investor: Software as a Service Beyond Tipping Point eWeek
The consummate software investor Ann Winblad talks about emerging trends, and what's missing with on-demand software.
Indus Turns On Quick Start Hosting Service ComputerWire
Indus International Inc, a company that has morphed into a vendor of asset, workforce, and customer-service software for field-service management, is to turn on an application-hosting service designed to help organizations jumpstart new software projects.
Witness underscores total customer delight, promotes Workforce Optimization software Manila Bulletin
An global expert in contact center workforce management has cautioned Philippine-based business process outsource and contact center companies not to make the same mistake they did with customer relations management.
Focus on Exceptional Customer Service Earns Prestigious Support Center Practices SCP Certification for Sage Software Market Wire via Yahoo! Finance
Sage Software announced today that multiple customer support teams for its small and mid-sized business products and services have achieved new certification under the prestigious Support Center Practices Certification program.
Companies Reportedly Buying More Software As A Service TechWeb via Yahoo! News
The portion of new business software revenue generated from SaaS products is expected to increase to 25 percent by 2011.
Amtech Installs at Mid South Pkg Packaging OnLine
Amtech sells its E-Motion to Mid South Packaging, Cullman, Ala. E-Motion is Amtech’s E-Commerce software suite that will allow Mid South Packaging’s customers to enter orders, request quotes, check inventory, release shipments, and communicate with customer service and sales securely over the Internet.
DataCore iSCSI SAN Software Makes Enterprise-Class, Business Continuity Affordable and Virtual Infrastructures SYS-CON Media
DataCore Software today announced growing customer demand for its SANmelody(TM) SAN software following the release of VMware ESX 3.0, which now also supports iSCSI storage. Because SANmelody features business continuity built for enterprise data centers but priced for the iSCSI market, customers who previously could not implement a VMware Virtual Infrastructure because of the high cost of

Customer Experience Software from RightNow Technologies, Customer
Automate online technical support, customer service, and knowledge building for Web-connected businesses and organizations.
Customer Service Software, Customer Service Solution, Knowledge
Customer Service Software from RightNow Technologies. The RightNow customer service solution with customer knowledge management takes the call center and
Customer Service Software: crm software, customer support software
Customer Service Software Directory by Capterra helps IT buyers find, compare, and research Customer Service software solutions.
Customer Service Software: Asset, Service Request Management - CRM
Siebel CRM On Demand's service functionality increases customer loyalty by enabling consistent, personalized interaction across all customer touchpoints
PCAONLINE.com
Help Desk Software;Specializing in CRM Call Center and Help Desk Solutions, improve your Customer Service with our Web Based CRM Software and Help Desk

Customer Service Software: crm software, customer support software
Customer Service Software Directory by Capterra helps IT buyers find, compare, and research Customer Service software solutions.
Customer Service Software: Asset, Service Request Management - CRM
Siebel CRM On Demand's service functionality increases customer loyalty by enabling consistent, personalized interaction across all customer touchpoints
PCAONLINE.com
Help Desk Software;Specializing in CRM Call Center and Help Desk Solutions, improve your Customer Service with our Web Based CRM Software and Help Desk
eService software: email response management, self-service, chat
Customer service and contact center software multichannel customer interaction hubs. eGain Service™ is the industry's
Google Directory - Business > Customer Service > Software
Provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities.
Web-based Complete Online Customer Service Solution - CustomFAQs
How do you provide a Customer Service Solution & Customer Care? Does your website deliver the right answers? Learn more about Customer Service Software
Live Chat, Email Management Software, Customer Service for Live
InstantService is an ASP providing proactive chat and email management solutions to increase sales, reduce costs, and improve customer service and loyalty.
CRM Software Leader | Customer Relationship Management (CRM)
We offer online contact management sales software applications such as sales force What's In Store for On-Demand Customer Service and Support?