Customer Service Anyone?*
A lady died this past January, and Citibank billed her for February & March for their annual service charges on her credit card, and then added late fees & interest on the monthly charge. The balance had been $0.00, now it's somewhere
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The way each of my credit card issuers treats me is a prime example. Discover card has a fraud specialist (or customer service representative) call me in Citibank and Discover both apologize for the inconvenience of action
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Citibank's Fall from Grace
As someone who reviews and writes about credit card policies, Annoyed at Citibank’s mistake, I immediately called customer service and explained that The customer service rep explained that the grace period didn’t absolve me of
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Five times Jennifer Lin asked Citibank customer service reps if she would be charged a foreign currency conversion fee for using a Citibank credit card
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The customer service, unlike Citibank's banking customer service, I have read all of the best credit card reviews on CitiCard and have to agree.
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Citibank: Good Customer Service from a Credit Card Giant I have had several experiences with the Citibank credit card service- one with a reward card
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And now, the Customer Service Absurdity of the Week, from reader Aaron M.:. “After the fourth credit card offer from Citibank, I sent them my standard ‘take
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Last month, I tried to pay using Citibank’s online service, Click-to-Pay. I am a citibank credit card customer for last 16 years and have been a regular
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He had two Citibank credit cards. One day, without the customer knowing about it, So he closed that card account. He said, “Citibank changes my service, citibank+credit+card+customer+service: | | citibank+credit+card+customer+service