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New York Sues Dell for Fraud
Forum: IT News Posted By: Newsie Post Time: 05-17-2007 at 08:35 AM
Dell support sucks the big one
She’s also very non-technical, so as soon as she tries to call Dell Support, she’s lost from the first phone menu choice. She just doesn’t understand what they are asking her. She ends up getting upset and frustrated and rings me to
New York State Accuses Dell Of Deceptive Business Tactics
The lawsuit says Dell denies promised rebates, and fails to honor warranties and service contracts by misleading customers and making it difficult to get technical support. Dell spokesman Bob Pearson said the Round Rock, Texas,
Dell Sued By New York Attorney General
It also charges Dell and DFS with perpetuating numerous other deceptive business practices relating to their technical support services, promotional financing, rebate offers, and billing and collection activity."
Storage / SAN Compatibility Guide For ESX Server 3.x
Added support for Pillar Data Systems Axiom Storage System 300. Modified support information for Axiom Storage System 500. See “Pillar Data Systems,” on page 14 and “SAN Array Model Reference,” on page 23. Added support for Dell NX1950i
Dell: Good News, They’re Being Sued For Deceiving Customers
The lawsuit says Dell denies promised rebates, and fails to honor warranties and service contracts by misleading customers and making it difficult to get technical support. Laura Conigliaro, an analyst with Goldman Sachs,
Is Dell Hell Over?
This improvement is offset by increasing dissatisfaction with the policy of off-shoring technical support (down -12) and with the ongoing problem of order, service and delivery inaccuracies (down -8 ). Dell's use of social media
Bad Dell Tech Support
So Dell tech support told him to do something that made it impossible to later restore to factory-fresh state - and they didn't know this. When faced with the problem of not being able to restore the machine, Dell support said he must
The Problem With Dell Support
the point where the drone says “press the power button for ten seconds.” Honestly, Dell, if you’re wondering why people aren’t flocking to your company any more, here’s you answer. via Consumerist. Technorati Tags: dell, tech support
NY AG sues Dell
of attractive financing only to leave them with expensive credit lines. The lawsuit also alleges that Dell denies promised rebates, and fails to honor warranties and service contracts by making it difficult to get technical support
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dell+support: dell technical support | dell support technique | dell technical support dell support technique dell computer support dell+support: dell technical support | dell support technique |

Dell Accused of “Bait and Switch” Tactics ComputerWire
Dell has been accused of pulling the old “bait and switch” scam with its consumer financing business, and of providing shoddy service and support, in a new lawsuit.
Making The Most Out Of Tech Support CBS News
Whether you own an Apple, Dell or HP computer, there's probably going to come a time when you need some computer support. According to Consumer Reports, Apple is tops when it comes to customer service.
Dell Misled Consumers, Cuomo Says The New York Sun
A computer manufacturer, Dell, is facing a lawsuit from Attorney General Cuomo, who says the company misled consumers through false advertising and deceptive business practices. In a suit filed in state Supreme Court in Albany, Mr. Cuomo said Dell, based in Round Rock, Tex., failed to provide customers with adequate technical support, even after those customers had paid extra to receive it. Mr.
New York Sues Dell for Poor Customer Service Slashdot
Phanatic1a writes "New York Attorney General Andrew Cuomo is suing Dell, alleging bait and switch financing tactics, false advertising, and 'numerous other deceptive business practices relating to their technical support services, promotional financing, rebate offers, and billing and collection activity.' According to Cuomo himself, 'At Dell, customer service means no service at all.'" Read more
Cuomo sues Dell on behalf of customers USA Today
New York Attorney General Andrew Cuomo on Wednesday accused Dell and its financial services affiliate of "bait and switch" advertising practices and failing to deliver on promised customer service.
Get the most from your computer tech support Market Watch
NEW YORK (MarketWatch) -- Whether you own an Apple, Dell or HP computer, there's probably going to come a time when you need some computer support. According to Consumer Reports, Apple is tops when it comes to customer service. But no matter what company your computer is from, there are a few ways to get the most out of your tech support experience.
New York says Dell defrauded PC buyers InfoWorld via Yahoo! News
The New York attorney general has filed a lawsuit charging that Dell used fraud and false advertising to increase profits on PC sales.
New York Sues Dell Over Sales Practices New York Times
New York attorney general, Andrew M. Cuomo, said the suit came after more than 700 complaints by Dell customers.
Dell changes its sales strategy CNET
Blog: To hear Michael Dell tell it, you can expect to see Dell computers popping up every where for sale.
N.Y., Hewlett-Packard fail to make Dell's day The Tennessean
Besieged PC giant Dell received two more blows Wednesday: a lawsuit from New York's attorney general and a strong earnings report from rival Hewlett-Packard.
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