Bad turned good turned bad
So I called the number and talked to a really nice customer service guy. He said that the credit card company said the billing address I gave was incorrect. WTF? He read the address to me and I said it was correct, so he went to run the
Customer Service Doesn't Exist At Macy's
Customer service at most department stores is a thing of the past. Salespeople are not there to explain, help you compare, or help you find anything in their store. They are there to charge your credit card and ask you if you want to
Customer Service or lack thereof
I miss Kaufmann's. I never needed a credit card from the store to be able to use the coupons. I always could get things on sale. I have to be honest, I was excited when I heard the store was becoming a Macy's. Now, not so much.
When Customer Service Doesn’t Suck
Earlier this year, I had a series of really annoying experiences with my Macy's credit card where the billing went awry, resulting in me getting off the phone with customer service, immediately driving to the store and paying the credit
Unlocking your Mobile Phone
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in Macy's Window!
Well, I reminded him that I was a customer and that he hadn't finished with me, yet. Yeah, right, but you were the folks who took my credit card info and merchandise selection, customer service, employee product knowledge,
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A note to Macy's website customer service
I logged in today to check on my credit card account, since I wasn't sure if I'd My Marshall Field's card was green, not white, and where I live now is that in the future I will log in, see Macy's name at the top of the page,
Shopping At Macy's? Check For Double-Billing
the Macy's customer service. Macy's contacted her and requested more details. Nice that Macy's will credit the account, but would they have done so if Macy's with a debit card, look over your accounts for any double-billing.
Retail Welcome Email Benchmark Study
Only 8% included a link to their private label credit card offering. Although 29% do include a customer service link that takes you to a page with various lnt.com, lowes.com, macys.com, musiciansfriend.com, neimanmarcus.com,
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