fatal exception 0E occurred at 0028:C10371FB in VXD CPQDFVSD(01) + 000003BB
), then it has probably been caused by one of the following reasons:To solve the problem, see:
Interaction between Nero and other CD burner programs
and
drivers of other CD burner programs
Remove the driver CPQDFVSD.VXD. On this, see the article: For solving problems see:
http://support.microsoft.com/support/kb/articles/q186/3/67.asp (Computer Hangs Browsing a CD-ROM Drive in Some Compaq Computers)
Interaction between Nero and other CD burner programs
and
drivers of other CD burner programs
For test purposes remove the file SCSI1HLP.VXD from the Windows\System\IOSUBSYS directory. The crash is sometimes also caused by the SCSI1HLP.VXD because the CD-ROM can be seen several times in the system. In this case please start up in the secure mode and remove all surplus CD-ROM drives in the Device Manager.
A known solution is to deactivate the option Plug & Play Aware OS in the computer's BIOS and to allocate the IRQs manually.
Another solution is to delete the file SCSI1HLP.VXD (can be found in Windows\System\IOSUBSYS directory).
System Process - No Disk
or
STOP: 0x0000000A
IRQL_NOT_LESS_OR_EQUAL
If McAfee NetShield is installed:
Deactivate the Software McAfee Taskmanager. Further information under: http://support.microsoft.com/support/kb/articles/q160/7/94.asp (Removing or Adding a CD-ROM into Drive May Cause Errors When Running MacAfee's Netshield)
Please check if in the Device Manager Disconnect is activated and if necessary, activate.
In this case please download the following file: ftp://ftp.adaptec.com/pub/BBS/win95/7800w9x.exe